If you wish to take a break, you can pause your membership instead of canceling.
- The pause function allows you to suspend your subscription for up to 180 days.
- You can set a restart date, and your subscription will resume automatically on that date.
- You will not be charged while your account is paused.
Users unable to use the pause function:
- Users registered through Apple
- Users currently in their free trial period
- Users that have an active Gift Code
- Users on an Annual Plan
Note: Currently, the Pause feature is only available in select locations.
How to Pause Membership
- Go to the My Account page (you may need to sign in if you haven’t already).
- Select Pause Subscription from Current Plan.
- Choose the restart date (at least 30 days from your next billing date) from the calendar and click Pause Subscription.
- A confirmation screen will be displayed.
Note: You can pause your account for a period of up to 180 days. A confirmation email will be sent once you complete this procedure.
For Google Play Accounts:
- Open the Google Play Store.
- Click on the user icon at the top right.
- Select Payments and Subscriptions.
- Select Subscriptions.
- Choose DAZN.
- Select Pause Payments.
- Choose the length of the break (1, 2, or 3 months available).
- Press Confirm.
- You can check the pause details via My Account.
How to Extend Paused Membership
A week before your account is automatically unpaused, you will have the option to extend the pause for an additional month.
- Go to your My Account page.
- Select Extend Pause from the banner that says Ready to Watch? at the top of your Account page.
- Your membership will be paused for 1 more month.
How to Unpause Membership
While your membership is paused, you can unpause or cancel at any time from your Account page.
- Go to your My Account page.
- Select Unpause Now from Ready to Watch? at the top of your Account page.
- Your membership will be changed to active, and you will be charged on your next billing date.
Note: If you had auto-upgraded to a package while your membership is paused, it may take up to 24 hours for the account to be unpaused.
For Google Play Accounts:
- Open the Google Play Store.
- Click on the user icon at the top right.
- Select Payments and Subscriptions.
- Select Subscriptions.
- Choose DAZN.
- Select Resume.
How to Cancel Your Account During Pause
If you wish to cancel your membership while it is paused, please contact Customer Service.
For Google Play Accounts:
- Open the Google Play Store.
- Click on the user icon at the top right.
- Select Payments and Subscriptions.
- Select Subscriptions.
- Choose DAZN.
- Select Cancel Subscription.